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Onlywebhosting Right on the Ticket
October 15, 2003
The No 1, award winning Web Host, OnlyWebHosting.co.uk (www.onlywebhosting.co.uk) has announced today the introduction of a new Ticket Support System.
Designed in-house, this sophisticated interface helps hosting customers contact the support team quickly and easily. Each ticket shows the correspondence between the customer and our Support/Billing department. This allows our Support department to review the history of a problem and diagnose it quickly and efficiently. Our Support Staff through the use of our new ticket system have instant secure access to all your details so they will never ask you for your username or password again.
“The ticket system allows us to better answer your questions as we have a complete record of what your issue is and what our technicians have said to you in the past. This means you don’t get asked the same questions and our customer services team can also monitor the tickets and ensure we are offering the best service.”
About Only WebHosting
Only WebHosting facilitates small business development on the web through its secure feature packed shared web hosting service. They aim to make it simpler and more affordable for customers to get their business and personal websites online as quickly and easily as possible. Through their own experience, Only WebHosting understand that speed to market is vital, they are committed to helping customers through every step of launching their web presence. Web Hosting is their ONLY business so customers can rest assured that the team is highly focused on providing them with the highest quality of service and the most stable hosting platform for your website.
Contact:
sales@onlywebhosting.co.uk
www.onlywebhosting.co.uk
For more information please visit http://www.netpivotal.co.uk
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The quality of our service doesn't stop at our top-level range of servers. Our team is dedicated to helping you get the most out of your web space. Take our 30 day service challenge and if you are not impressed we'll give you your money back!
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